Terms And Conditions
Last Updated: 21.12.2024
Welcome to Steam Vibe Ltd. By accessing or using our website, products, or services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, please refrain from using our services.
1. Definitions
"We," "us," or "our" refers to Steam Vibe Ltd."Customer," "you," or "your" refers to the individual or entity using our services."Services" refers to 3D printing, 3D scanning, and other related services provided by us.
2. Use of Services
By using our services, you agree that:All files you submit for 3D printing or items provided for 3D scanning are free from any third-party copyrights or intellectual property restrictions.You are solely responsible for ensuring compliance with copyright laws. We will not be liable for any copyright infringement arising from the files or items you submit.Any files submitted to us or created by us are used solely for the purpose of fulfilling your order and will not be shared with third parties unless required by law or explicitly requested by you.
3. Intellectual Property and Copyright
Customer’s Responsibility:You confirm that the files you submit for 3D printing or items you provide for 3D scanning:Are your own creations, orYou have the necessary permissions to use them for the purposes of 3D printing or scanning.Do not infringe on any third-party intellectual property rights, trademarks, or copyrights.Prohibited Submissions:You agree not to submit files or items for scanning that:Violate intellectual property laws.Contain offensive, harmful, or illegal content.Indemnification:You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from the use of copyrighted or unlawful files/items.
4. File and Scan Retention Policy
Files you provide for 3D printing or resulting from 3D scanning services are stored securely and kept only until:The order is completed.You have received the order and confirmed you are satisfied with it.Once the above is confirmed, all files and scans are permanently deleted from our systems unless:You specifically request that we retain them for future orders.If you wish for us to save your files, you must provide explicit written consent.
5. Payment and Pricing
All prices are displayed on our website and are subject to change without notice.Full payment is required before any work begins on your order.We reserve the right to cancel any order at our discretion, with a full refund provided where applicable.
6. Delivery and Shipping
Estimated delivery times are provided at checkout. We are not liable for delays caused by third-party shipping providers.It is your responsibility to provide accurate shipping information.
7. Refund and Returns
Custom 3D printed or scanned items are non-refundable unless defective or not as described.If you are dissatisfied with your order, please contact us within 7 days of receiving it to discuss resolution options.
8. Limitation of LiabilityWe will not be held liable for any damages, losses, or claims arising from the use of files you submit or items we produce.Our liability is limited to the cost of the service provided for your order.
9. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and store your data.
10. Amendments
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
11. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/Region]. Any disputes will be resolved in the courts of the United Kingdom.
12. Contact Information
For any questions about these Terms and Conditions, please contact us.
Email: support@steamvibe.com